Scoring model in Design will cause confusion to clients.

Comments: 7

Oldest • Newest • Most likes • Fewest likes

• Add a comment
• 04 Aug, '25
  LB

  Highlighted comment
  
  This number is confusing and doesn't make sense to end users - can it be toggled off?

  Copy link to this comment
• 31 Jul, '24
  CTS

  I did have a someone sign up for a trial and made they assumption they had a terrible team based on this very confusing score. It was weeks before they told me, which allowed me to correctly explain its meaning.

  Copy link to this comment
• 01 Aug, '24
  Becca VanDerveer

  I think “gamification” makes sense for phone apps. It doesn’t serve an appropriate purpose here. I actively tell clients to ignore it.

  Copy link to this comment
• 01 Aug, '24
  Clayton

  As others have said, Team "Score" can be construed as a team's health or grade. Maybe change the verbiage...perhaps "progress" or something that more clearly correlates to how much a software user has done with that team in Design?

  2 Copy link to this comment
• 10 Sep, '24
  Beth Friel

  This is very confusing to clients and consultants as well. At first glance when the score is 0 it looks like the team is full of a bunch of losers. Not the impression we want to give.

  Copy link to this comment
• 12 Oct, '24
  Joah

  I like Clayton’s idea. Somehow changing the name to progress seems to be a good compromise here.

  Copy link to this comment
• 22 Jul, '25
  Shawna

  The gamification aspect doesn't make any sense. At least give us the ability to turn it off. I have teams with employees that do not have an organization domain email address and I cannot give them access to their Team in Design so they cannot make any progress!

  Copy link to this comment